Postage & Shipping

At Intense Aroma, we aim to deliver your order quickly, safely, and reliably. Below you'll find all the key information about our shipping process.

Processing Time

Orders are processed and dispatched within 1–2 working days after payment is received. During busy periods or sales events, processing times may be slightly extended—but we’ll always keep you informed.

UK Shipping

Tracked Delivery:
£4.99 – Includes tracking and delivery confirmation. Estimated within 1–3 working days.
Free Shipping:
Enjoy free standard shipping on all UK orders over £50.

Delivery Issues

If your order hasn't arrived within the expected time frame, please contact us at intensearoma@outlook.com with your order number. We will investigate and resolve the issue promptly.

Important Notes

Intense Aroma do not take responsibility delays caused by courier services or incorrect shipping information provided at checkout.
If a parcel is returned to us due to an incorrect address or failed delivery attempts, a re-shipping fee may apply.

If you have any further questions regarding shipping, feel free to get in touch—we're here to help.